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FROM “TRUTHINESS” TO “ALTERNATIVE FACTS”: WE MUST RECOMMIT TO CORE COMMUNICATIONS VALUES

In 2005, Stephen Colbert coined the term “Truthiness.” In 2016, Oxford Dictionaries anointed “post-truth” as the international word of the year. Now, less than a month into 2017, phrases like “alternative facts” makes it feel as if we are sliding toward the Orwellian province of doublespeak. Whenever I write, I reflexively move to source, to […]

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Do Facts Still Matter? Thoughts on America’s Relationship with Truthiness

Watching the debate last week as well as the chatter that accompanied its aftermath, I couldn’t help thinking in this election season we could be forgiven for wanting more respect for facts, not less. Charles Dickens wrote in his classic novel Hard Times: Now, what I want is, facts. Teach these boys and girls nothing […]

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It’s Not Just about Jail—Legal and Public Relations in the Age of Social Media

Would you sic your legal department on an avid fan who in a burst of enthusiasm sent your company a new product suggestion? What if that fan was a third grader who wrote the letter not to lay claim to your intellectual property, but to practice writing letters? In 2006, Apple CEO Steve Jobs received […]

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