In this episode: Agency leaders need to ask themselves: How do we empower people to excel at their jobs while […]
Episode 6: Measurement: Does it have to be so hard? With Chuck Hemann of W2O
In this episode: We all know that solid data and analytics are critical to success, yet agencies and their clients […]
Episode 5: Demystifying Agency Profitability with Aaron Schoenherr
In this episode: What’s required to forge and grow profitable client relationships? Ultimately, your business philosophy — and its impact on company culture and client service — is the […]
Episode 4: Learn the Contract Provisions That Can Protect Your Agency with Donna LaVoie
In this episode: A critical first step to a successful agency-client relationship is a balanced contract that covers every possibility. […]
Episode 3: Agencies Need Wildly Important Goals with Renzi Stone
In this episode: We all know that in client service businesses, the urgent often overrides the important, especially when it […]
Episode 2: How Following Principle Can Drive Profits with Aaron Kwittken
In this episode: In this episode, Aaron Kwittken, CEO & Founder of KWT Global, chats with PR Council President Kim […]