[Gina Jevic]

I’m curious how everyone is handling billing back subscriptions, muck rack, AI, etc. We have a monthly Shared services fee that we bill to our retainer clients to help cover these charges. We

I’m curious how everyone is handling billing back subscriptions, muck rack, AI, etc. We have a monthly Shared services fee that we bill to our retainer clients to help cover these charges. We bill a set $200/month but this past year, our tech subscriptions have gone WAY up and we are thinking to increase this cost to $225/month. What is everyone else doing in this space and how are you positioning it? Have you gotten any push back?
Thanks in advance,
Gina Jevic
LDPR

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[Joseph Cascio]

We will attempt to charge admin at a percentage, say 3%-5%, of the fee. Our costs are going up every year. We get a lot of push back

[Ashley Zink]

We charge a 5% “admin fee” for every client, and while it initially got some pushback from existing clients who had not previously paid the fee, it is largely accepted now.

[Kristin D’Urso]

This came up during some of our CFO/COO Community Meetings in 2024. We have compiled the info here:

https://prcouncil.net/wp-content/uploads/2025/08/CFO_COO-Query-Shared-Services-or-Admin-fees.pdf

[Ashlie Elliott]

We charge a 5% shared service fee to all clients, we get the most push back from large companies.

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