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AI Platforms to Help Neurodiverse Employees Thrive

In this month’s AI Insights, we explore how AI can help neurodiverse employees. Neurological differences, such as autism, ADHD, dyslexia, and other cognitive variations, are natural and should be respected […]

Upgrading Your Search Capabilities

Last month I discussed the benefits of AI use with time tracking. As I was thinking about this month’s letter, another operational use case came to mind: AI Knowledge Management. […]

Is it Time to Raise Rates?

In a recent flash poll, 63% of the participating CFOs and COOs said they haven’t decided whether to increase rates for ‘25. Making this decision soon is critical to ensure […]

Is AI The Solution to Time-Tracking Woes?

As generative AI advances, it’s essential to explore how these tools can improve agency operations. While reviewing our 2024 Tech Stack data, one tool in the generative AI category stood […]

Committed and Courageous

Our firms, particularly those specializing in DEI counseling and multicultural marketing, are facing growth challenges and income declines. These areas are crucial for our clients, and they play a vital […]

Is The Pyramid Flipping?

The impact of generative AI on jobs in our agencies remains TBD—my prediction is that it will make our jobs more interesting, not massively reduce the workforce—but we’ve been hearing […]

PR’s Big Moment

For those of you who were in Cannes for the Lions International Festival of Creativity last week, welcome back. For those of you who were not, I imagine the energy […]

Boosting Profitability and Client Retention

We’re focusing on the procurement function to boost our agencies’ profitability and client retention. Data shows that procurement negotiates an increasing number of relationships across agencies of all sizes. We […]