A Quick Note of Thanks
As we speed through Q4 and head toward a late Thanksgiving, the year-end rush is upon us. In the spirit of the season, we’re thankful for one thing above all: […]
Satisfying Clients Today and Tomorrow
In last week’s session The Need to Know on AI, Humans and Work, futurist Rishad Tobaccowala predicted that by the end of ‘25, AI will perform 50% of the tasks that agencies are doing […]
AI Platforms to Help Neurodiverse Employees Thrive
In this month’s AI Insights, we explore how AI can help neurodiverse employees. Neurological differences, such as autism, ADHD, dyslexia, and other cognitive variations, are natural and should be respected […]
Upgrading Your Search Capabilities
Last month I discussed the benefits of AI use with time tracking. As I was thinking about this month’s letter, another operational use case came to mind: AI Knowledge Management. […]
Is it Time to Raise Rates?
In a recent flash poll, 63% of the participating CFOs and COOs said they haven’t decided whether to increase rates for ‘25. Making this decision soon is critical to ensure […]
Is AI The Solution to Time-Tracking Woes?
As generative AI advances, it’s essential to explore how these tools can improve agency operations. While reviewing our 2024 Tech Stack data, one tool in the generative AI category stood […]
Committed and Courageous
Our firms, particularly those specializing in DEI counseling and multicultural marketing, are facing growth challenges and income declines. These areas are crucial for our clients, and they play a vital […]
Is The Pyramid Flipping?
The impact of generative AI on jobs in our agencies remains TBD—my prediction is that it will make our jobs more interesting, not massively reduce the workforce—but we’ve been hearing […]