Last month I discussed the benefits of AI use with time tracking. As I was thinking about this month’s letter, another operational use case came to mind: AI Knowledge Management. I’ve personally worked with some amazing knowledge managers during my career, but not everyone is fortunate enough to have one on staff. Like most of you, we have a vast amount of data and documents that live on SharePoint and other locations. Finding what you’re looking for or discovering new documents can be difficult, as most file storage searchers have limited search capabilities.
How does AI help solve this? AI Knowledge Management, with natural language processing, adds powerful search capabilities to your document storage using keyword searches or search strings that read your documents and deliver insights. This is a powerful, time-saving tool. It allows you to access your entire document library and more in a whole new way. Teams of all sizes can benefit from this type of tool for content creation, employee onboarding and benefits questions, document discovery, meeting planning and more.
Some platforms I’ve explored to get you started: Guru, Bloomfire, Slite, Stravito, and Dashworks. As with any tool, it’s important to do your own homework to see what best fits your organization’s needs and budgets.