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  • 2024 in Review

    December 16, 2024 – 1 mins read

    2024 in Review

    As we close out 2024, we’re excited to share our Year in Review, highlighting the milestones, insights and initiatives that shaped this year. From helping our agencies advance AI integration to launching new learning opportunities, this year has been a testament to the power of collaboration and innovation in our industry. Dive into the review to see how we’ve worked together...

  • A Quick Note of Thanks

    December 16, 2024 – 1 mins read

    A Quick Note of Thanks

    As we speed through Q4 and head toward a late Thanksgiving, the year-end rush is upon us. In the spirit of the season, we're thankful for one thing above all: brevity. So, in keeping with that, we'll keep this month’s AI Insights short and sweet. A Taste of AI in 2024 This year has been full of AI advancements, and...

  • Satisfying Clients Today and Tomorrow

    November 4, 2024 – 2 mins read

    Satisfying Clients Today and Tomorrow

    In last week’s session The Need to Know on AI, Humans and Work, futurist Rishad Tobaccowala predicted that by the end of ‘25, AI will perform 50% of the tasks that agencies are doing today. He warned that technology doesn’t care about our business model, citing an urgent need to create new models. The challenge, which is top of mind for agency leaders, is...

  • AI Platforms to Help Neurodiverse Employees Thrive

    October 30, 2024 – 4 mins read

    AI Platforms to Help Neurodiverse Employees Thrive

    In this month’s AI Insights, we explore how AI can help neurodiverse employees. Neurological differences, such as autism, ADHD, dyslexia, and other cognitive variations, are natural and should be respected as a form of human diversity. These differences are not necessarily deficits or disorders but rather variations in how people think, learn, and interact with the world. About 15-20% of...

  • Upgrading Your Search Capabilities

    September 24, 2024 – 2 mins read

    Upgrading Your Search Capabilities

    Last month I discussed the benefits of AI use with time tracking. As I was thinking about this month’s letter, another operational use case came to mind: AI Knowledge Management. I’ve personally worked with some amazing knowledge managers during my career, but not everyone is fortunate enough to have one on staff. Like most of you, we have a vast...