On the Minds of CCOs

Agency leaders need to know what’s on the minds of clients right now. Craig Carroll, founder of The OCR Network, gathered nearly 60 CCOs in December to discuss the key challenges they face for ’24 and beyond. Craig will summarize the issues—ranging from AI use cases to communicating the value of the function. The goal? Arm leaders with the information they need to deepen and grow client relationships.

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About the Speaker

Craig CarrollFounder, The OCR Network

Craig Carroll is the founder and executive director of The OCR Network. Craig has also worked as an adjunct professor at the University of Ljubljana, Faculty of Social Sciences, The Conference Board, Rice Business – Jones Graduate School of Business, DTU – Technical University of Denmark, Copenhagen Business School, and Singapore Management University. Craig has also been a visiting scholar and adjunct professor at New York University and an adjunct associate professor at IE Business School.

Craig Carroll has a Doctor of Philosophy (Ph.D.) in Corporate Affairs from The University of Texas at Austin.